Privacy Policy
At ZithandeTradeHub, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, shipping address, phone number, and payment details
- Order Information: Products purchased, order history, and preferences
- Technical Information: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, time spent, and interaction with our website
How We Use Your Information
We use the information we collect for various purposes:
- To process and fulfill your orders
- To communicate with you about your account or orders
- To improve our website and customer experience
- To prevent fraud and enhance security
- To send marketing communications (if you opt-in)
Important
We never sell your personal information to third parties. We only share data with trusted partners who assist us in operating our website and serving you better.
Cookies & Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Deliver personalized content and ads
You can control cookies through your browser settings or our cookie preference center.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Right to access and receive a copy of your data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to opt-out of marketing communications
- Right to restrict or object to processing
To exercise these rights, please contact us at support@zithandetradehub.com.
Terms of Service
Welcome to ZithandeTradeHub! These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to comply with these terms.
Ordering & Payments
- All orders are subject to product availability
- Prices are subject to change without notice
- We accept major credit cards and PayPal
- You are responsible for providing accurate billing and shipping information
- Orders may be canceled for suspected fraud or errors
Shipping & Delivery
- Shipping times are estimates, not guarantees
- Risk of loss passes to you upon delivery
- International orders may be subject to customs fees
- You are responsible for providing a correct shipping address
Returns & Refunds
- 30-day return policy for most items (exclusions apply)
- Items must be unused and in original packaging
- Refunds will be issued to the original payment method
- Customer is responsible for return shipping costs unless the return is due to our error
Important Limitations
ZithandeTradeHub is not liable for:
- Delays caused by shipping carriers or events beyond our control
- Incorrect information provided by the customer
- Products damaged after delivery
Account Responsibilities
- You must be at least 18 years old to create an account
- You are responsible for maintaining the confidentiality of your account credentials
- You agree not to use our site for any illegal or unauthorized purpose
- We reserve the right to terminate accounts for violations of these terms
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of ZithandeTradeHub and protected by intellectual property laws. You may not:
- Reproduce, distribute, or modify any content without permission
- Use our trademarks or branding without authorization
- Scrape or collect data from our website